Alchem comes with excellent support. Having a well coded & designed theme doesn’t mean anything if you don’t have a way to insure its longevity. We care about our customers and the sites that they put together. Any issue you have is our issue as well and we will do whatever it takes to fix any issues that may come up. We have a dedicated support forum（https://demo.mageewp.com/forums ） for our users to visit. Simply fill out a new thread and we will get you an answer as quickly as possible.